Two Hearts Pet Loss Center
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Two Hearts Pet Loss Center News

Two Hearts Journal

August 30th, 2010

    For Paws Hospice Seminar

    The learning that you've been looking for!

    For Paws Hospice in Clearwater, Florida, is organizing a phenomenal event to guide pet care professionals in the area of pet hospice.  From understanding the elements of pet care in the home to the inevitable death of our precious friends, this full day seminar will be chock full of valuable information for those whose mission is to guide and companion pet parents in the final days of their life.  You won't want to miss this event - for more information, visit http://www.ForPawsHospice.org.  
    I look forward to seeing you in Florida in October!

    August 24th, 2010

      The Center for Loss - 2nd Pet Loss Companioning Course

      Are you a pet care professional wanting to further your skills in working with grieving families? Join us here!

      A rich experience!
      A rich experience!
      "What an insightful and interactive experience.  I enjoyed the group current and contributions--which is a great kudo to Coleen and to Alan."
      Helen Buchanan was one of the attendees from the first Pet Loss Companioning course held in 2010.  She, like the other attendees, left from a week at the beautiful and serene Center for Loss in Fort Collins, CO, feeling a new sense of passion in this area of pet loss and grief support.
      February 7 - 10, 2011, will be the next Pet Loss Companioning course at the Center for Loss in Colorado.  As the class is filling up quickly, visit the website at the Center For Loss for more information and to register today!
      I look forward to seeing you there - and if I can provide further details for you on the course, Contact Me for more information!

      August 3rd, 2010

        The importance of memorialization items for a family

        How to help a family with a visual reminder, something to hold on to of their beloved deceased pet

        Remembering those paws and that beautiful Golden fur
        Remembering those paws and that beautiful Golden fur
        It's only been a few short weeks since my beautiful Golden Retriever died.  However, I am like most grieving pet parents, I'm scared that I will forget all of the details about him.  
        My step-daughter felt the same way - she wanted to remember everything she could about this dog that grew up with her.  This big love that she remembers coming home from the breeder as a bundle of fur, love and joy.  Yes, we all wanted to remember all of the details as they were such a big part of our life, the star of the chapter in our life story with a title of "Mike The Dog."
        Having this frame with his actual paw print in clay as well as a snippet of his fabulous Golden hair is so special to both of us,...  Those big paws that we rubbed for him, to initially relax him but then it ended up having the same effect on us as well!  And, that gorgeous blonde/red fur! How many hours did we brush him, how many times did we vacuum our carpet because of him, and how many times did we fall asleep next to him, with that soft fur as a pillow!  So many memories,..
        And, then, most importantly, right next to his paw print and fur clipping is a gorgeous photo of him,.. one that shows his smile.  One that shows his gentle personality.  And, one that shows our Big Boy in all of his glory of loving life.
        But, all of this packaged together - a remembrance of the most awesome unconditional love that we all still feel in our hearts to this day.
        Guide your families.  Educate them on options like these.  Trust me, they will thank you, they will remember you, and they will forever be grateful that you gave to them a memory to hold onto forever.

        July 25th, 2010

          Be a "Go Giver"

          A good read as you find your mission with your pet loss business

          "The Go-Giver" is a quick read - but a read with ideas for daily life that will certainly stick with you.  Starting with the first law, the Law of Value - "Your true worth is determined by how much more you give in value than you take in payment" - the reader learns that in business, families should always come back to us with the statement that we helped them and created more value for them than the price they paid.  This should be a comment that you ask yourself with every experience that is created for a family and a question that every business owner should challenge their staff in consistently.
          There are five laws that Burg and Mann take the reader through - each law building on the previous law - until the end of the book when all of the laws are pulled together to challenge the reader to make some life changes.
          A must read for those doing some self-reflection on business and life!

          July 12th, 2010

            Grieving as an experience?

            How are you helping families to create an experience of grieving and honoring their deceased pet?

            Honoring My Precious Mike The Dog
            Honoring My Precious Mike The Dog
            It's been a rough week with the loss of my beautiful Golden Retriever, Mike The Dog.  As a pet care professional, I've companioned literally thousands of families through this very event.  However, now, it was me that needed the companioning as I actively mourned my loss of a very special love.
            Human nature many times puts us in a situation where we assume that "if we know it - then everyone else knows it."  Or possibly even as we know everything within our industry so well that we fail to see its importance to those that don't know as much as we know.
            Therefore, I actively watched as the pet funeral home we dealt with for Mikey's final arrangements carefully guided my step-daughter through her choices of memorialization items to remember her dog.  Choices that in many funeral homes I see them saying "People don't want those things" or "I don't want to offend a family by educating them on their options."  I was so thankful that the pet funeral home said none of these things and walked her through her choices diligently.  
            And, even though I, as her step-Mom, am in the business, there were still many items that she said "Wow - I didn't know that I could do that - I really like that and want it to remember Mikey."
            Don't assume you know your families - and don't assume your families know all of the information that you know.  Guide them. Educate them on their choices.  In the end, the family will thank you that you assisted in creating this absolutely beautiful time for them with memorialization items to truly honor and pay tribute to the life that was shared together,...
            Rest in peace, Mike The Dog.


            July 6th, 2010

              Guiding a family through the loss of their pet

              Families "don't know what they don't know" when it comes to their options for memorializing the loss of their pet.

              An epitaph that truly sums up a life!
              An epitaph that truly sums up a life!
              As a pet parent, it's so difficult to instinctively know what the options are to honor a precious little pet when they die.  In our North American culture, it's just not natural for us to say "it's a beautiful day today - let's go get educated on our death care options."  We just don't do that.
              So when a family turns to you for guidance during this time, don't assume that they know what they want.  Rest assured, they, more than likely, DO NOT have a clue as to what they want nor what their options are.  
              When you are guiding a family, don't hesitate to educate them on all of their options.  If your organization has done it's job of having a variety of memorialization items available for a family to see, then take this opportunity to educate them on these options - as well as other ideas for them to consider.  For example, do you point out cremation jewelry and let them know that these vessels are also a good place to hold a bit of all of the pet parent's fur-kids hair?  Or to consider a keepsake urn for a loving grandparent?  Or maybe a large urn that can be used as a family urn - while all of the pets lived under one roof in life, let them rest under one roof, i.e. in one urn, in death.
              How are you guiding your families?  Be a resource.  Help them in an area where they truly "don't know what they don't know."
              Because if you are like me, a really bad day for me is when a family says to me "I wish you would've told me about THAT - I would've loved to have done THAT.  But now it's too late."
              Be their "companion for their journey."  

              More Items...

              June 21st, 2010

              What is your vision for your pet loss program?

              Without vision, and without seeing your business with fresh eyes, what are you truly seeing?

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              "The most pathetic person in the world is someone who has sight, but has no vision."  Author and Educator, Helen Keller.  Pet loss and a pet death care program in 2010 should look different,..  How are you truly visioning what your pet loss program should look?
              June 14th, 2010

              Work Hard for Your Families

              Your families and veterinary partners deserve fabulous service!

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              You don't become enormously successful without encountering and overcoming a number of extremely challenging problems.” -Mark Victor Hansen

              Every day, working in the pet death care industry, there will be challenges.  Challenges from veterinarians, from families, and business practices in general.  Take these challenges head on - always keeping in mind the radio station, WII-FM.

              May 10th, 2010

              Pet Parents Will Want You to Do What You Say

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              If your desire is to service families in a pet death care business, know that people will want you to do what you say you're going to do,...
              May 4th, 2010

              The importance of listening,...

              We were given two ears and one mouth for a wonderful reason!

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              Whether we are working with a family in creating a memorial experience for them in the loss of their pet or working with a veterinarian in determining their needs, it's so important to listen.
              March 19th, 2010

              Today I celebrate My Precious Little Girl!

              On this day, Mico's birthday, I celebrate her and what she brought to my life!

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              Mommy's Little Baby Girl!
              Today, March 19, 2010, is the day that I "picked" for my little doggy's birthday!  A beautiful little life that started at the Humane Society in Derby, KS, twenty-one years ago!  Today, I celebrate Mico and her life!  It certainly changed my life - during her 14 years of life and still to this day!
              March 16th, 2010

              Grief Education for Your Clients

              Give them the learning that they are searching for!

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              When your veterinary partners are looking to you as a resource - bringing them educational courses on Pet Loss Companioning will certainly show them that you are a true partner!
              February 14th, 2010

              Honoring Your Story

              The candles represent such warmth as our precious pets are honored.

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              Honoring the Precious Pets
              A candle lighting ceremony,... what a beautiful way to pay honor to the memories of our special pets.
              January 22nd, 2010

              How to decide on the final arrangements for your pet

              When your pet dies, what are the final arrangement options that are right for you?

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              Giving Honor
              One of life's inevitable events will leave every pet parent in the midst of decisions and options.  Understand your options and let your decisions be the best for you and your family.
              January 12th, 2010

              Creating Memories

              What to do today to create memories for tomorrow

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              With today's technology, there are so many things that you can be doing to create those memories for tomorrow.  And, it's more than photos,...  have you thought about a clay paw print of your pet, a nose print, or even a video of their antics?  Priceless,...
              January 6th, 2010

              Making A Tribute Special

              How do you sum up the life shared with your special pet to create a truly unique and special memorialization piece.

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              My Little Rudy Poo!
              How does one sum up memories and the years spent with a beautiful little pet?  As one looks at the life that was shared with a pet, it begins with the birthdate/gotcha date and ends with the death date.  But what does that "dash" in between hold in terms of stories and the memories?
              December 30th, 2009

              For the New Year, Please Give Me Strength

              With the New Year, my grief journey continues,....

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              Looking Back,... and remembering.
              Dear Father, as we approach the New Year, I pray for strength to continue my grief journey as I remember the loss of my precious little dog, Mico.  Please be with me, and please hold My Little Baby Girl tight in your grip of love.
              December 23rd, 2009

              Remembering our loves,....

              Giving thanks for the memories,...

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              Holding close the memories,...
              It's at this time of year I take stock of not only these past months in 2009 - but every year my mind then roams to ALL of the years past,... and with them, memories of my special loves that are no longer with me.
              December 4th, 2009

              Remember the Reason for the Season!

              I am so thankful for their love,....

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              Mommy's Christmas Gift!
              I am so thankful as I remember the reason for the season,... the love that I get, especially from my little pets is priceless and such a reminder that this season is about love.  Even better from my wonderful furry children - their unconditional love! What more do I need?
              December 2nd, 2009

              Do their spirits stay with us?

              When we are so connected to our pets - I just know that they stay with us!

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              Her spirit's still strong!
              Well, consider this odd - but I know in my heart that Mico is still at my house.  Especially at night - when I feel her presence with me in the bed.  Ah, the feeling of love, that wonderful unconditional love!
              November 13th, 2009

              Do our pets talk?

              Ellie is such a little lady,... every time I do something for her, I can hear her gratitude!

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              My Little Lady
              My Ellie Mae is such a lady - even down to the smallest of tasks like filling a water bowl, she never misses an opportunity to say "Thank You!"
              November 6th, 2009

              The Unconditional Love - I Love It!

              It sure does make any day better, doesn't it?

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              My Little Love
              Isn't it amazing that the love of your pets will make any day better?  There's not a better "medicine" in the world!
              October 31st, 2009

              How Much Can We Love?

              Do our hearts ever get too full of love?

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              Momma's New Little Love
              When Mico died, I wondered if my heart could ever love again.  Or at least love another precious little furry baby as much as I loved her.  I just added the fourth "fur-child" to the house - and my heart is overflowing with love!
              October 6th, 2009

              "Anthropomorphism",... are we guilty?

              Is this you? I know it's me!

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              Clearly My Little Man
              "Anthropomorphism" - Attributing human characteristics to animals.  Guilty on all counts!  They are like little people to me - and I'm proud to admit it!
              October 1st, 2009

              Our time together is short and precious,...

              Where-oh-where does the time go?

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              Blobby Boy - Crisco, My Love!
              The time that we share with our pets is so short,... I look at my little guy who came to live with us six years ago.  But, it seems like yesterday,...

              Older Items...

              2009
              A New Chapter Begins The most pure form of love remembered. The spirit of a pet's love Honoring Duke,...
              The Second Most Memorable Day For A Pet Parent Is Death God's Will? How To Be A Companion To A Grieving Heart Will I Ever Get Over The Death of My Pet?
              When will my heart let me adopt another pet? Death is not the Enemy Celebrating Mico with Two Hearts Business Launch  
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