Our Consulting Platform consists of a variety of programs to fit any individual situation, from start up operations to those who desire to expand their current business model.  The various programs are:

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    $1250 - One-Day Situation Assessment

    Round out business plans and financing case and/or Critique and expand on existing business plan
    Go to market emphasis: B2B?  B2C? Both?

        Competitive analysis
        Customer Relationship Management best practices
        Define your desired objectives for your pet death care program
        A review of current site location and/or critique current of program
        Pet death care industry – strategic overview
        Business planning fundamentals for start up or phase II.

    Travel and hotel to be paid by Client
    $1250 credited to the Initial Implementation and Coaching Program and the Advanced Coaching Program if the client desires more in-depth consulting.

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    $6995 - Initial Implementation and Coaching Program

    Implementation and best practice coaching for Pet Death Care Program plus One full week of on-site training

    Includes the Two Hearts Pet Loss Center Best Practices & Coaching Journal, an all inclusive and comprehensive guide with helpful hints, scripts, and other information needed to operate the day-to-day tasks of a pet death care organization

    One full week of on site training
    Sales Calls to Animal Hospitals and Veterinarians

        How to make a cold call – and then develop an ongoing relationship with a clinic
        Techniques on making a successful presentation to the Decision Maker
        Guidance on the “Lunch and Learn” technique to orient and train the staff
        Sales coaching with preneed staff
        How to cross-market leads – from a pet lead to a preneed and from a preneed to a pet lead
        Death calls
        What clinics and grieving families expect and value
        How to conduct quality home removals and build relationships with families
        Working with grieving families
        Understanding the grief process
        Keys to successful after care programs
        How to conduct a Pet Loss Support program

    Marketing strategy

        Will you market:  B2B or B2C, or both – what does the competitive landscape indicate?
        How does your marketing strategy differ now?
        Leveraging free marketing opportunities
        What else can your organization do to market your value offerings?

    Merchandise and Inventory Best Practices

        Display and merchandising best practices
        Arranging for impact – satisfaction and profitability
        Review of goals and strategies quarterly to determine what changes need to be made

    Travel and hotel expenses paid by Client

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    $9995 Advanced Implementation and Coaching

    Initial program implementation and coaching (above) plus Another full week of on-site training, timing to be determined at end of initial coaching phase:

    Includes a one-day workshop, marketed as sponsored by Client, for local veterinary professionals – complete with continuing education credit for attendees:

    Presented by Coleen Ellis and Two Hearts Pet Loss Center 
    Marketing of the con-ed program to be determined by Client and Two Hearts Pet Loss Center

    Travel and hotel expenses paid by Client

    Contact us to learn more about our full line of services.